Taking your brand to the next level through better management of all your digital content
Experience Management takes User Design Experience (UX) to the next level by helping you better manage all of your site’s digital content, so your non-technical user experience is more unique and personal. It takes into account all of the interactions your clients have with your brand and allows you to develop and deploy the content that matters to them most through all digital channels. As a result, the cost of site management is reduced, and you are able to respond to market changes immediately with targeted content that will impact retention and loyalty, and add lifetime value to your brand.
How it works
Experience Management helps you reduce customer effort, improve customer satisfaction and loyalty, and increase the value you deliver to clients by creating a seamless user experience that makes it easy for them to access the information they need through their preferred channels. As a result, clients will have a better experience that is more engaging and tailored to their needs.
Sirius has built a Digital Experience Practice that encompasses all of the necessary components for building successful Web Content Management and Digital Asset Management solutions by employing qualified information and software architects, UI/UX designers, and developers with industry intelligence and extensive technological background in digital solutions across all platforms and devices.
Our domain experts think out-side the box about how to best design and develop digital solutions to ensure they deliver better user experiences and value based upon your specific needs.
Our strength lies in our results oriented DAM/WCM Assessment framework, which is governed by clear communication and our industry leading experience combining the content management with commerce solutions. The analysis process also leverages Sirius’ expertise and experience building digital asset management and content management solutions for a variety of clients in a myriad of industries.
After meeting with key stakeholders and designated personnel to validate the project engagement requirements, business drivers and desired deliverables, Sirius will start by assessing your current infrastructure and software environment to determine the ideal software fit. From there, we will:
- Evaluate your current content creation and approval process to identify systems that fit your standard processes.
- Analyze and map current workflow processes to better understand your Web content management and digital asset management system processes.
- Provide a recommendation for Web content management and digital asset systems that best fit for your environment.
- Develop a roadmap for implementing a DAM/WCM solution.
The end result will be a tailored solution designed to achieve greater customer experiences delivered through a collaborative partnering approach that combines forward-thinking, innovative digital experience experts and best practices.